Privacy Policy

SalVia Psychiatry LLC • Last updated November 10, 2026

1 · Your privacy matters

SalVia Psychiatry LLC respects your privacy. This policy covers our public website, contact form, and general website communications. Our patient portal and healthcare services may have other privacy notices, including a Notice of Privacy Practices.

2 · Information we collect

When you contact us, we may collect your name, email, phone number, state, insurance details, inquiry topic, and the message you choose to send. If you opt in to SMS, we collect your consent choice and a record of when and where you gave consent. Website systems may also collect IP address, device and browser type, pages viewed, and security logs.

3 · How we use information

We use information to respond to inquiries, assist with appointments, send permitted service updates, operate and protect the website, improve our services, and meet legal requirements. We do not use an optional SMS checkbox as consent for marketing texts.

4 · SMS messaging and your choices

If you give separate, optional consent, SalVia Psychiatry LLC may send recurring service-related texts about inquiries, appointment reminders, scheduling, cancellations, care coordination, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. SMS consent is not required to obtain care. If you do not opt in, we may use another available method to reach you.

5 · Our SMS privacy promise

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes. Messaging vendors acting only on our behalf may process information as needed to deliver our messages under appropriate safeguards.

6 · Other limited sharing

We may use service providers for website hosting, security, email, scheduling, and communications. We may disclose information where required by law, to protect safety or legal rights, or as part of a lawful business transaction. These exceptions do not permit the sale or sharing of SMS opt-in data for third-party marketing.

7 · Healthcare and sensitive information

Do not include diagnoses, medicine lists, detailed health records, financial card details, passwords, or emergencies in our public Contact form or ordinary email. Use an approved secure patient channel for private healthcare messages. Our healthcare privacy obligations are explained further in the Patient Privacy Notice.

8 · Cookies and site technology

Our site may use cookies and similar tools for essential functions, security, and website performance. Browser settings may allow you to limit cookies. Any analytics or advertising technology used should be reflected accurately in this policy.

9 · Security, retention, and rights

We use reasonable administrative and technical safeguards and restrict access as appropriate. We keep information as needed for our services, recordkeeping, and legal duties. No internet service is entirely risk-free. You may contact us about access, correction, or deletion requests where applicable law allows. We will review requests under the laws and notices that apply.

10 · Children and changes

The public website is not directed to children under 13. Rules for minors receiving care are addressed in our clinical registration process. We may update this policy; the date above identifies this version.

11 · Contact SalVia

SalVia Psychiatry LLC
200 E Robinson Street, Orlando, FL 32801
(844) 814-0544
support@joinsalvia.com
https://joinsalvia.com